Payment and Delivery

Payment and Delivery Overview

Delivery Coverage:

  • Australia-Wide and Worldwide Delivery
    • Live Goods: Shipped only from Monday to Wednesday.
    • Non-Live Goods: Shipped upon packing completion.

Delivery Services:

  • Toll Express
  • Australia Post’s Express Post Service

Tracking Your Shipment:

Important Considerations for Live Goods:

  • Next Day Delivery Area Check: Ensure your delivery area is within the next day delivery zone (Postcode 3930). Check Australia Post’s Delivery Areas.
  • Express Post Network: Covers 80% of Australian addresses, mostly in metropolitan areas.
    • Inside Network: Next day delivery after dispatch.
    • Outside Network: Fastest possible transport used but no next day delivery guarantee.

Pickups:

  • Location: Warehouse in Mt Eliza, VIC, 3930.
  • Requirement: Must be pre-ordered and paid via the website.
  • Procedure: Select “pickup order” at checkout to waive freight charges. You’ll be contacted to arrange a collection time once the order is ready.

Please ensure to verify your delivery area for live goods and choose the appropriate delivery or pickup option based on your convenience and location requirements.