Payment and Delivery
We deliver Australia wide, and Worldwide.
Live goods; are only shipped out Monday – Wednesday, non-live goods are shipped once packed.
Delivery is via Toll Express or Australia Post’s Express Post Service.
Track your Toll Shipment: https://www.tollgroup.com/toll-tracking
PLEASE check you are within the NEXT DAY delivery area if you are buying live goods (our postcode is 3930). http://auspost.com.au/parcels-mail/delivery-areas.html
The Express Post network covers 80% of Australian business addresses, private addresses and post office boxes but these are mostly metropolitan addresses.
If your item is for an address inside this network, delivery will be the day after the dispatch of your order.
If your item is for an address outside this network, the fastest possible transport links will still be used, but it won’t be covered by Australia Post’s Next Day Guarantee.
For details on whether or not your postcode is included in the Express Post network please see: http://auspost.com.au/parcels-mail/delivery-areas.html
Tracking available @ www.auspost.com.au/track/
Please only select this option if you want to collect by arrangement from our warehouse in Mt Eliza, VIC, 3930.
Pickups are not available without prior order and payment via this website. When completing your details prior to checkout, mark the check box “pickup order”, this will remove the freight from your order total.
Once payment is completed and the order is ready for collection, we will contact you to arrange a suitable time for collection.